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F.A.Q.

We understand that purchasing an Electric Bike is a big decision that comes with a lot of questions. We want to make your buying experience as easy and helpful as possible, that is why we have compiled some frequently asked questions to help make your buying decision as easy as possible!

 

What E-Bike Type is Best Suited For My Lifestyle?

This depends really on what you want to use your Electric Bike for. If you plan on using your E-Bike for simple trips to the store or a leisure ride down the block, a
Cruiser E-Bike
is probably best. If you are using your E-Bike to travel to work, then a Commuter E-Bike might be best. 

It can also depend on your lifestyle and location. Do you live in an apartment? Consider a Folding E-Bike to help with limited space. Do you live out in the country or on a dirt road? A Fat Tire E-Bike or Mountain E-Bike might be a better choice for you. 

 

What is the Best Type of Motor/Battery Combo For Me?

This again will be determined by your needs and use of the E-Bike. Generally the higher the Motor Watts, the more powerful the motor is. The same is true for your battery; the higher the volts the more powerful the motor is and the longer it will last and farther it will go. We have put together a battery comparison page for your convenience.

 

Where Do You Ship?

We ship to all of the lower 48 states for FREE! For shipping to Alaska and Hawaii please contact us for an estimated cost. We unfortunately, do not ship internationally at this time. 

 

Does My Electric Bike Come Fully Assembled?

This depends on the E-Bike Brand that you purchase. Although none of our E-Bikes come fully assembled, most come between 70%-80% assembled already. All Electric Bikes come with a comprehensive guide to help you finish the assembly process and some even come with the tools to help!

 

How Long will it Take to Recieve My E-Bike?

Our typical turn around is 4-10 business days. This can vary based on warehouse schedules, holidays, weekends, and many other factors. We will always keep you informed of where your E-Bike is in the shipping process. You can also check out our full Shipping and Returns policy as well.

 

Do You Offer a Warranty on Your Electric Bikes?

Each E-Bike Brand has their own unique Warranty for their specific E-Bikes. You can view each one on our E-Bike Warranties page.

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