Lightweight, graceful, and sleek – The Surface 604 Oryx - Carbon Fibre Electric Bike puts you at the helm of a truly beautiful machine.The design itself is streamlined and elegant; there is no ugly angle on this bike. Featuring one of the most lightweight carbon frames available (just 35 lbs) the Oryx sets new standards in lightweight construction, stability and strength when compared its aluminum counterparts. Surface 604 also added a mid-drive motor and, integrated the battery into the frame that allows you to make efficient use of your own power. It is the most well-balanced electric bicycle that boasts the performance of a road bike while using a ﬂat bar design for comfortable commuting.
Drive System- Bofeili mid drive
Motor- 350w+ (peaks at 500w)
Battery- 36V 8.8Ah / 316Wh Samsung Lithium Ion
Charge Time- 5 hours for a full charge from empty
Battery Life- Up to 37mi (60km) depending on mode
Weight Including Battery- 35lbs (16kg)
Frame Material- Carbon fiber
Fork- Carbon fiber, rigid
Headset / Stem- 110mm, 10″ rise
Pedals- Aluminum alloy platform
Rims- 27.5″, alloy
Display Type- Fixed, backlit LCD display
Drive Mode- Torque sensing pedal assist
Top Speed- 20mph (32km/h)
Brakes- Tektro Auriga Hydraulic disk breaks, 160mm
Handlebar- 680mm, 15% sweep
Grips- Ergonomic rubber
Saddle- Velo, ergonomic
Seatpost- Aluminum alloy post
Seatpost Length- 300mm
Seatpost Diameter- 31.6mm
Tires- Kenda Kwick Seven.5 27.5″ x 1.75″
TTH. Top Tube Length 60.5 cm
HTA. Head Tube Angle (degrees) 71
HTL. Head Tube Length 18.5 cm
STA. Seat Tube Angle (degrees) 73
STL. Seat Tube Length 45.7 cm
CSL. Chainstay Length 44.2 cm
WB. Wheel Base 110 cm
Immediately after placing an order online, you will receive an email confirming the details of your order.
Should the item purchased be unavailable, not in stock or have a longer than usual lead time, a member of our team will reach out via phone or e-mail to find a probable solution.
A tracking number will be emailed as soon as the order is ready for shipping.
If you do not receive tracking information from us within six business days of your order, please follow up with us at firstname.lastname@example.org
Alaska and Hawaii:
Please note, if you live outside the continental USA please call us or write us to get a free quote, additional charges may apply to your shipment.
Please inspect the packaging of your item(s) upon arrival and make note of it when signing for delivery. If your item(s) arrived damaged, please send photos to
email@example.com and we will process an exchange for the same item or return.
Cancellations & Refunds:
Order cancellations must be received within 24 hours of placing an order. If your order has shipped, you (the buyer) will also be responsible for the return shipping charges.
***Please check our warranty page for manufacturer specific return policies before reading our general return policy below.***
No returns will be accepted if used or not in original packaging and new condition.
Please contact us first before returning any items. We accept returns if it meets the following requirements:
If you have any issues with your product, please send an email to our customer support team at firstname.lastname@example.org and we will assist you in filing a warranty claim with the manufacturer of your electric bike, part, or accessory.
Please note, if you're simply unhappy with your bike and don't see the manufacturers return policy below or in the product description, please contact us directly and we will help you find a solution.
Manufacturers warranty and return policy:
Whether you are a new customer or a returning one; our mission is to not only offer you the best-in-class service but also the best prices online.
Should you find a lower price from another online-only dealer, we will refund you the difference within 30 days of the purchase date. Tell us which competitor is offering the lower price; we will verify the price and process your refund.
If our own price is reduced, present us with your original receipt within six months of purchase and we will refund the difference.
Here are some terms and conditions: